Privacy Policy
Newt Community Limited ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services and website.
Information We Collect
- Personal: Name, email, phone number, billing info
- Usage: IP address, browser type, site activity
- Event: Event sign-ups and attendance records
How We Use Your Data
- To manage memberships and services
- For secure payment processing
- To communicate updates and promotions
- To enhance user experience
Legal Basis for Processing
We process your data based on:
- Consent
- Contractual necessity
- Legitimate interest
Sharing Information
We share data only when necessary with:- Payment processors (e.g. Starling Bank)
- Email providers (e.g. Mailchimp)
- Venues (for event access)
Data Security
Data is protected with encryption and secure servers.
Your Rights
You may access, correct, or request deletion of your data.
Cookie Policy
We use cookies for functionality and analytics. Manage preferences in your browser.
Contact
Please write to us on ollie_shale@icloud.com for further questions or mail us on:
69 Great Pulteney Street, Bath, BA2 4DL
FAQs
Q: How do I cancel?
- Log in to your account and click "Cancel Membership" under Subscription Section
Q: What happens after cancellation?
- You retain access until the end of your billing period.
Q: How are events managed?
- Members are notified via email. Bookings are first-come, first-served for limited events.
Q: Is the payment secured?
- Our website uses SSL encryption to protect your personal and payment information. All transactions are securely processed.
Q: Is there any refund for partial month subscription?
- We do not provide any refund for partial months
- However, you retain access until the end of your billing period.